Tuesday, January 06, 2009

Paying bills is such a hassle!

It was really, really hot outside earlier but I still went to DCWD Matina office to pay our water bill as instructed by my mother. However, there was a looooooooooooooooooooooong line of people outside waiting to get inside that I didn't want to continue. Thinking about it, I'd have to pay the next day or so if I don't pay now so... I fell in line, too. After a short while, a staff instructed us to get inside because it was really scorching outside. Finally!

Much to my horror, the payment center was crammed with people in "lines" trying to breathe properly even though all the airconditioning units were working. I hate long lines, throngs of people, and jam-packed rooms because I get dizzy. So I said to myself, just calm down andit'll be over eventually.

Fortunately, paying in payment centers in Davao is easier compared to those in other cities where it takes you at least half a day just to pay. All you have to do is prepare your billing statement, money, fall in line, and avoid complaining. Some staff are willing to assist politely if you have queries.

While in queue (hehe... that's the term they use in SG) I heard various chikkas from the older ladies and the guards assisting about the worse condition yesterday. They said the lines even reached the corner of the street because of all the people. This didn't just happen in DCWD. Even in other government payment centers the scenario is the same. And while in that same queue people were grumbling, I thought to myself were quite lucky here (based on my experience in CDO) because it's very systematic.

I just wish that paying for these bills online will become a reality. This way it'll be convenient for people to pay... less hassle for the cashiers, less hassle for those people who can't pay online, and less hassle for those who can.

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